Refund & Cancellation

This Refund & Cancellation policy applies to payments made directly on RapHunt (raphunt.com) for event promotion and listing packages.

1. Cancellation Policy

• Listing Cancellations: Event organizers cannot cancel or request deletion of a promotional listing package once the payment is completed and the event is published.
• Draft Listing Cancellations: If you exit the checkout page prior to completing the payment flow, no charges are processed, and the draft listing will remain inactive.

2. Refund Eligibility & Rules

Refunds are only eligible under the following specific circumstances:

• Admin Rejection: If your event listing is submitted, paid for, and subsequently rejected by our administration team because it violates our community guidelines (e.g., hate speech, inappropriate content), a full refund of the listing fee will be processed.
• Duplicate Payments: In the event of a technical issue leading to a double-charge for a single listing package, the duplicate payment will be refunded in full.
• Failed Deliveries: If a paid listing fails to go live within 48 hours of payment verification due to website technical errors.

3. Refund Processing Timelines

Once a refund is approved by our support team:

• The refund request is initiated within 24-48 hours.
• The amount will be credited back to your original source of payment (UPI, Credit/Debit Card, Net Banking) through our payment gateway provider.
• It typically takes 5 to 7 business days for the refund to reflect in your bank account, depending on your bank's processing times.

4. Ticketing Disclaimer (Important)

5. Requesting a Refund

To request a refund for a listing issue, please contact us at: